Privacy Policy

Who We Are

OMJ Auto Solutions LLC operates the website omjautosolutions.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or make a purchase.

This policy complies with the Federal Trade Commission Act (FTC Act), the California Consumer Privacy Act (CCPA/CPRA), the CAN-SPAM Act, and other applicable U.S. federal and state privacy laws.

Information We Collect

Information You Provide Directly

• Full name, billing address, and shipping address
• Email address and phone number
• Payment information (we do not store full credit card numbers — processed via PCI-DSS compliant gateways)
• Account credentials if you create an account
• Communications you send to our support team
• Product reviews and feedback you submit

Information Collected Automatically

• IP address, browser type, and operating system
• Pages viewed, time spent on the Website, and referring URLs
• Device identifiers and general geolocation data
• Cookies, web beacons, and similar tracking technologies
• Purchase history and browsing behavior on our Website

Information from Third Parties

• Information from payment processors to verify transactions
• Shipping carrier updates related to your orders

How We Use Your Information

• To process, fulfill, and manage your orders
• To send order confirmations, shipping notifications, and support communications
• To detect, prevent, and investigate fraud or unauthorized activity
• To improve our Website, product listings, and customer experience
• To send marketing emails and promotions (with your consent; you may opt out at any time)
• To comply with applicable laws, regulations, and legal obligations
• To respond to legal requests or protect our legal rights

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share your data only with trusted service providers acting on our behalf, including:

• Payment processors (e.g., Stripe, PayPal, Shopify Payments) — to process transactions
• Shipping carriers (e.g., USPS, UPS, FedEx) — to deliver your orders
• Analytics providers (e.g., Google Analytics) — to analyze Website performance
• Email marketing platforms — to send communications you have opted into
• Legal authorities — when required by law, court order, or to protect our rights

All service providers are contractually obligated to protect your data and use it only for the services they provide to us.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, analyze traffic, and serve relevant advertising.

• Essential cookies: Required for the Website to function (shopping cart, checkout)
• Analytics cookies: Help us understand how visitors interact with our Website
• Marketing cookies: Used to deliver relevant ads and track campaign effectiveness

You may disable cookies in your browser settings. Disabling certain cookies may affect Website functionality.

California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to Know: Request information about the personal data we collect, use, and disclose
• Right to Delete: Request deletion of your personal information, subject to certain exceptions
• Right to Opt-Out: Opt out of the sale or sharing of your personal information (we do not sell your data)
• Right to Non-Discrimination: We will not discriminate against you for exercising any CCPA rights
• Right to Correct: Request correction of inaccurate personal information

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations (e.g., IRS tax record requirements for a minimum of 7 years), resolve disputes, and enforce our agreements.

Children’s Privacy (COPPA)

Our Website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

Security

We implement industry-standard security measures including SSL/TLS encryption, PCI-DSS compliant payment processing, and restricted access to personal data. While we employ commercially reasonable security practices, no method of electronic transmission or storage is 100% secure.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Your continued use of the Website after changes are posted constitutes your acceptance.